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Ignition/electrical problems!!

- Hyundai-Sonata

Forum Post
05/05/10 20:09

Ignition/electrical problems!!

I bought a new 2003 Sonota in the Spring of 2004 when I was stationed in Arizona. My stepson crashed it into a wall that same summer.

I was told the car was $50 short of being totaled (needed to be over $10, 000) and the insurance refused to replace it, instead opting to have it repaired. The car has had over $13, 000 in repairs including the original repair work since then.

The car was in the dealers bodyshop for 3 months being repaired, the entire front end of the car was smashed in, clear back to the windshield.

6 months after receiving the car back we were traveling from San Diego to Phoenix when the structure around the windshield came apart on the interstate. We took it to the dealership to have it repaired, which the insurance covered under the original claim.

1 year later the car refused to start, it had an aftermarket anti-theft system on it which the dealership had installed and used on their lot and included as part of the deal when I bought the car. I was told the fix for the ignition system was to disable the antitheft system, since it disabled the ignition if someone tried to steal the car. The insurance paid this claim.

1 year after that the car again refused to start, but since I was in the military I had been transferred to Texas and a different dealership had to look at it. I was told there was a faulty brake sensor which for some reason caused the ignition system to fault out? Cost me $200 to have it replaced since the insurance stated the brake sensor was not covered under the original claim (though the ignition problem was, go figure)

Every single year since then it has been the same story, the car runs fine, then all the sudden it wont start. If you wait a couple hours it starts up fine, the ignition system is just locked out for some reason. Every time there is a different code for a different sensor. The insurance company keeps saying its not part of the original claim and I'm wondering if its a design flaw or an insurance fraud claim I can make against the insurance company and the dealership?

My car is currently in the shop again because it wouldn't start. The current code is P0335 for a crankshaft position sensor A circuit. The dealership wants to replace it and charge me $500. The insurance company hasn't said if they will pay it or not since this is an ongoing thing that started on a car I bought new and was crashed months after I bought it and then started having all these problems.

The radio on the car is also on the fritz. Ever since the crash the radio will be off, I will hit a bump and the radio will turn on on its won. Or I will be listening to the radio with no CD in the CD player and the radio will just swap from radio to CD on its own. I hit eject and it goes to the radio for a few seconds and then back to the CD. I found a post with other people having the same problems so this sounds more like a design problem than something associated with the ignition system??

I told the dealership (this time one in Illinois since I was stationed there) that there has been a long history of this ignition problem but they said they can only troubleshoot what they see which is the sensor problem. They said they don't have access to other dealers maintenance records in other states which is in my mind very stupid of Hyundai to do especially for people like me in the military since we move from state to state every couple years.

The technician representative at the dealership told me I needed to be more respectful to him when I talked to him because he said he felt like I was saying it was his fault that the car wasn't being fixed right. I tried to explain that respect is earned and Hyundai and the Statefarm insurance companies actions have not been deserving of any respect on my part. He hung up on me because he didn't want to hear my complaints. What ever happened to customer service representatives handling a customers complaints with a smile? Its not like I yelled at the kid or cussed at him. Even though in my mind I deserve a good venting at the incompetent mechanics and insurance adjusters working on my case.

I'm ready to sue.

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This post has a total of 2 replies. Your feedback, comments, opinions and questions are welcome and encouraged.

This forum post has messages dated from 05/05/10 through 02/21/11, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it.

06/11/10 21:23

The response from Statefarm is that they were told it was a maintenance issue and they were not going to pay to fix it. Even though they paid to fix it a couple years prior to this and it went bad already.

The dealership refuses to troubleshoot the problem further unless I pay them to. They charged me $50 to read the fault off the computer and then said they verified it was a bad sensor. Not sure how they verified this without tearing the car apart to get to the crankshaft sensor???

Also the dealership service rep told me he never told the insurance that it was a maintenance issue. So the insurance is saying they were told it was a maintenance issue which they already paid to fix once so they are not going to pay to fix it again and the dealership says they won't troubleshoot further unless someone pays them too upfront!!

Too make matters worse the dealership didn't fix 2 recall items which I turned the vehicle in for as well. There is a recall for the paint on the door handles coming apart and cutting peoples hands and another for the wheel well covers coming apart from salt on the roads and driving during winter months or something. They were supposed to fix the door handles and put new wheel well covers on which was supposed to be covered by recalls but they refused to do that either and I picked up the car with no work being done to it other than the computer being downloaded.

I've had several friends who are auto mechanics look at it since then and they are willing to testify in court that there is major wiring problems with the vehicle based on their observations and inspections of the shoddy wiring done to the engine compartment. I'm sure it had nothing to do with the insurance company not wanting to buy new wiring when they repaired it after the wreck since that would have cost them more money than putting the original wiring back in and they had to be sure to get under the $10, 000 limit which is what I was quoted was needed to total the vehicle, they made it $50 under the limit and I'm sure the lack of new wiring to these components helped keep them under the limit.

02/21/11 15:23

I have a 2006 Hyundai Sonata, I have a head light that goes off and on when I drive over bumps. I also have a very fast sounding right turn signal, my question is are these 2 things related and how can I fix this electrical problem. My Hyundai dealership has not responded and I can be driving at night with this issue of on/off head light.
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    Hyundai Sonata 'Ignition/electrical problems!!'