power locks will not lock or unlock

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power locks will not lock or unlock

This post has a total of 355 replies. The most recent 25 are shown below, you can view the complete archive here: power locks will not lock or unlock archive. Your feedback, comments, opinions and questions are welcome and encouraged.

This forum post has messages dated from 08/19/07 through 02/17/13, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it.

I called Chrysler and was given a claim #. My case worker(not very nice) told me that before they would do anything for me I had to pay to get it diagnosed and then they would decide it it was a customer problem or a repair Chrysler would take care of.

Need I tell you the what they decided? Customer problem. They said I have a ground short and that they have never heard of anyone else having this problem so my van is the only one out there with this problem. I told them that many people have this problem that there are sites of people complaing of the same problem. They told me, "you can find anything on the internet".

So I still have the problem.

Isn't nice to know that Chrysler does not have the problem.

Has anyone experienced a long term fix by having the computer reprogrammed?

I have 2004 Dodge Caravan. Two days ago, I've noticed passenger side doors and rear door won't unlock when I press the unlock button on my remote for the first time. When I press it once, it just unlocks driver's side doors, and I have to press the button on my remote for the second time to unlock the rest of the doors.

I've changed my remote battery, nothing changed. I pulled out IOD fuse, waited 5 seconds, installed it again... still same problem.

Can anyone help me narrow this problem down? I'd appreciate it a lot.

Thanks in advance and have a wonderful day everyone!

I suspect, though, that my problem is the wiring harness on the (manual) driver's side sliding door. The "caterpillar track" (what's the right name for this part?) that the wiring harness travels in has been cracked and essentially self-disintegrated for months. We use that door now only very infrequently when we forget, but I suspect that if a damaged wire/faulty door sensor signal can cause this problem, then that is probably the source.

I'm an electrical engineer and pretty handy, so I know how to repair wires if I can find the fault.

Anyone have any thoughts on

- how to diagnose the fault

- where to get replacement "caterpillar tracks"

Thanks!

Rob.

I think Chrysler has a pretty serious issue here. It is stunning to me that there is not even a pay fix for this, let alone the fact it appears it needs to be a recall item based on volume of issues.

Has anyone had luck with the BCM update?

Also, I do not use a remote key, but rather a grey sentry key. Remote keys ensure your vehicle is stolen if someone gets your keys as the remote leads them to your vehicle. Just a pet peave with me.

To Comment #333 Neoen: This is a normal feature for this vehicle(and most others I've had). Push unlock once for driver's side door unlock, push it again to unlock all doors. Nothing's wrong with your system.

The reset is always temporary, lasting anywhere from a day to a few weeks.

One big safety concern is that when the locks aren't working properly, the rear hatch is unlocked when the engine is off and cannot be locked manually. When the engine is on, the hatch is locked.

Has anyone found a permanent fix for this problem? Maybe if enough of us report this problem to Chrysler, they will do a recall, as this is a safety concern.

I have a 2005 Dodge Caravan. Like most folks here, my locks conked out right after the 5 year warranty expired.

Anyway, the IOD fuse reset is a temporary solution. It seems as if the problem is the door lock actuator failing. If one of the actuators fail, all 4 locks are disabled. You can usually tell which actuator is failing by trying to manually lock/unlock each door - the one which fails would be difficult to unlock or lock.

The BCM update or replacing the BCM will not address this issue. It seems to increase the tolerance on the actuator fail setting, which means that the problem will recur once the actuator fails completely.

So there are 2 solutions:

Replace the actuator - I bought mine from RockAuto for $40

OR

Open the actuator and replace the motor - the motor is about $2, but it takes a bit of handiwork to remove the gears from the old motor and install on the new motor.

Take care,

Ash

We also have a 2005 GC SLX...And for the last 3 years we've been having problems with the sliding door on the passenger side that doesn't open or close (it tries to), with all the locks that don't lock or unlock automatically anymore (only the one on the trunk), and the window on the passenger side that doesn't open.

Today I did a search on this site and found out that they have a post for each of the problems I have on my van! That means there is a lot of people with the same problems we have! How come Dodge never did a recall for all these problems?

In one of the posts someone posted a link for the site where we can all file a safety complaint, and maybe then Dodge will have to do a recall.

Other posters taught how to fix the sliding doors problem by mending or changing the wires. Someone even posted a link to a website that sells the replacement parts for the sliding door (trademotion...but I haven't check it yet).

I'm posting the link about the sliding doors. For the complaint web site, try safecar dot gov and click on vehicle owners, and on the menu go to file a complaint. I haven't done that yet, but I will.

I hope this was helpful to you all.

Heliana

• Sliding Door Problem

We also have problems with all our door locks, and some mechanic told us that we would have to take the car to the dealership to reset the chip. We didn't do that because we heard that would cost a lot of money (400 or so).

The interesting thing is that when we had to replace the battery, the door locks started working again, but it did not last long (less than a week). I think that if you disconnect the battery it will reset the door locks, but they won't work for long time.

I'll try resetting the IOD plug and see what happens...

I'll keep you posted.

Have a great day!

Heliana

Any ideas??

Marc

Pulling the IOD fuse is a temporary fix.

It lasts about a week.

So this is what everybody should do and it is free.

Call the National Highway Traffic Safety Administration (U.S. DOT)

at : 1-888-327-4236.

They will take down your statement (have your v.i.n # ready.

And a few weeks later you will get a letter from them.

This is serious. Make the call. Thanks

You will need to provide your VIN for the complaint.

2) Would it be safe to say it is the actuator in the driver door?

Thanks.

I may need to change the actuator in that door, or just keep locking and unlocking it manually. That is a little inconvenient, but not as bad as the prior problem. At least now I know which lock was causing the problem.

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This post has a total of 355 replies. The most recent 25 were shown above, you can view the complete archive here: power locks will not lock or unlock archive. Your feedback, comments, opinions and questions are welcome and encouraged.

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