Tom Gillett (67.187.29.186) - Sun Jun 29 19:51:08 2008

My 1999 Grand caravan passenger window only goes up and down occasionally. If we get it down it probably won't go up. I've removed the door panel but nothing looks bad. There are 2 wires going to the motor. Neither seems to be ground so I assume 1 is for UP and the other for DOWN with ground coming through the body somehow. I can't find anything connected to ground though. I also applied +12VDC to each line independently and couldn't get the motor to do anything. Neither the driver's door switch or the passengers make it work any better. How does this work, what is the most common problem here and what should I be checking? Also, what do the wires going to the window motor do?

Reply #1 Sal (74.61.237.189) - Wed Sep 10 16:09:30 2008

I too have this problem with my passenger side window.I was told by the dealer to replace the window motor / regulator combo, and this would remedy the problem. When the motor starts to go bad it will work on and off. This part cost $301.00 from the dealer, and I would not replace it with a used part. You might end up with a bad part all over again. Check with your local parts supplier before you fork out that much money. Good Luck!!

Reply #2 candace (65.93.223.24) - Wed Sep 17 18:00:49 2008

I have a 2000 dodge grand caravan. My passenger side window does not seem to want to go up, but all the other windows are working fine. Please help

Reply #3 candace (65.93.223.24) - Wed Sep 17 18:01:20 2008

I have a 2000 dodge grand caravan. My passenger side window does not seem to want to go up, but all the other windows are working fine. Please help

Reply #4 kurt j (71.192.250.180) - Sat Oct 18 14:04:41 2008

Hi, power window motors usually only have two wires connected to them.It works on power and ground, but you need to realize that the two wires swap pos and neg polarity so the motor's direction of rotation reverses according to an up or down command.My wife's caravan does this, and in an emergency you should try to open the door, hold the switch in the up direction, and without letting go of the swich, slam the door.The shock of closing usually causes the poor contact of the motor brushes to be temporarily functional.Good luck

Reply #5 kellie (204.29.160.149) - Fri Nov 21 09:26:38 2008

2002 Grand Caravan Sport- The Key goes into ignition but will not turn either way and the steering wheel is not locked. What could it be? The van is in park also. I parked it yesterday morning for work and could not get the key to turn and start at the end of the day. The battery is not dead...the ignition lights and bells are working fine. Help!

Reply #6 Kevin (24.71.223.149) - Wed Nov 26 21:15:38 2008

You may have a broken wire between the door and the body. Try pushing the button while opening and closing the door. This might make contact and start working. Or it might be the switch itself. could have dirty or broken contacts in it.

Reply #7 Dave (70.19.238.203) - Tue Dec 2 20:27:40 2008

I have both R+L window motors that are dead now. First it was the R side, now the left.

I used to wack the inside of the door with a hammer and it would go up - or down.

The L side will work occasionally when it is above 75 degrees outside. I'm guessing both motors have gone bad.

2000 Caravan

Reply #8 Phil (76.165.119.2) - Mon Dec 15 11:01:21 2008

I have a 2003 caravan with 66, ooo miles on it. I have had three window regulators fail on it. The drivers side has failed twice and just recently the passenger side has failed. $400 to replace at the dealer. A window regulator should last the life of the car. I had a 94 caravan that I put 140, 000 miles on and had no problems with the windows. I think they have changed the design of the regulator since 94. This seems to be a problem area with the later caravans.

Reply #9 Gary Williams (66.153.180.24) - Sat Dec 27 11:11:18 2008

My 2001 Dodge Grand Caavan has the same problem. Left side does not work, and the right side works when it want too. I have no idea. Help

Reply #10 Erin (208.162.65.97) - Mon Jan 12 13:33:03 2009

I have read all of your problems on your Dodge Caravan windows. Mine is on the driver side door. Similar to someone else who wrote, if it is above 20 degrees it might go up a mm. Makes going through any drive-thru embarrassing. I have also had the steering column lock. $385.00 dollars later that problem was fixed, but when I asked about my window they told me that would cost $ 485.00. Nice! My car is payed off so I want to hold on to it as long as I can. I will have to try the slamming the car door while holding the button. Normally I just hit the buttons with my fist while quickly pushing the button back up so that it doesn't go down any further. Good luck to all of my fellow Dodge Caravan owners will the same problem

Reply #11 Jan (207.200.116.66) - Sat Jan 24 14:27:36 2009

If these 2000 Caravans are so rampant with these problems, wouldn't this be a recall item??? I had to have my husband manually force the window up while I held the "up" window button. At least it got the window closed in the 22 degree temps. We are looking on-line for a regulator assembly. If you can install, you can get it for around $90 at Schucks.

Reply #12 Mike (24.36.194.238) - Fri Feb 6 13:21:20 2009

My 2001 Grand Caravan Sport drivers side just failed also. Went to open the window and it might have moved 1/32" and that's it. I'am lucky it's still closed as it's been exceptionally cold. Any help would be greatly apprieciated.

Reply #13 Dave (205.174.22.26) - Tue Mar 10 12:14:42 2009

I have a 2001 caravan and both left and right windows started working intermittently then not at all. I removed the motors and disassembled them and inspected the carbon brushes. They were worn to the point that they were no longer making contact with the armature. Remanufactured motors cost about $60, but it's tricky replacing them because of the unconventional fasters used to secure the motors to the inner door frame. I haven't replaced my motors yet in hopes of finding a supplier for the brushes. In the mean time, I modified the brush holders to get a little for travel out of the brushes and got almost another year of service out of one side, and the other side is still working. If anyone knows where I can buy brushes for these motors, I'd be very grateful.

Reply #14 Matt (173.25.44.87) - Tue Mar 17 21:22:55 2009

This window problem is just as bad on newer caravans. I traded in a 2004 with passenger window problems for a 2007. This past week, the passenger window stopped working. The van is only 18 months old. I'll try the suggested solutions, but I may also try fixing the problem with a "For Sale" sign.

Reply #15 Connie (12.144.72.68) - Sat Mar 21 13:06:57 2009

my 2001 Dodge Caravan's driver's window won't work at all I was told it was the switch so I spent $80 to replace it, it still doesn't work when it gets warmer it might work I was going to let a Dodge dealer mechanic look at it but I don't really have the funds I have an Autistic child to transport to and from school my question is how to you get the door panel off I think there maybe a loose wire cause it was working when it wanted to.

Reply #16 ray (67.182.228.142) - Mon Mar 23 18:42:07 2009

2002 Grand Caravan:

I too have the same issue with the window(s) not working.

The symptoms are the same as many of you have already experienced....the window will go down and then not go up. If I wait for a couple of hours it seems to go up a little and then stop.

For some reason, if I leave it in the sun it seems to work better. I had the driver side motor/regulator replaced at a cost of $400+, and now the passenger side window is acting up.

I agree that these motors should last longer. I have a 20 year old Mercedes that has never needed a window motor replaced.

It seems that dodge has poor motors all around, I replaced the sliding door motors 4 times within the warranty period of the van.

I may try to fix this one myself....good luck everyone on your windows!

Reply #17 Tom (24.192.12.75) - Thu Apr 16 18:20:02 2009

I have a 2004 Grand Caravan with the driver's side window issue. Since somewhere on the web it told me to hold the switch and slam the door, I tried this and it somewhat worked. Since this implied the motor and regulator were good, I took the door apart and checked the switch (it was also okay), then looked closely at the motor assembly. As it turns out, the regulator loop is trapped between the motor and the metal door panel. If I pulled the end of the motor outward from the door, the window ran fine. If I let it rest against the regulator loop, it stalled and would not run. Unfortunately, the Dodge engineers did not leave an intentional space for the regulator loop and relied on the space between the motor and the door panel to provide clearance. When the van was new, this worked, but as time went by and the parts shrank/warped, the clearance disappeared and the regulator was put into a bind by the motor and panel.

My solution was to reposition the regulator loop slightly and wedge a small block of wood behind the end of the motor between it and the door panel to provide just a little more clearance. Viola! My faulty window now works just as good as new. Thus, the solution is to add a spacer that intentionally increases the clearance again. In my case, a small block of wood slightly thicker than the gap between the end of the motor and the panel did the job. If your window works when you hold the switch and slam the door, then you have the root cause and can also use this solution.

Reply #18 Chris (68.50.104.204) - Fri Apr 24 16:16:39 2009

I have a 1999 Grand Caravan and have replaced the driver's side window motor twice already ($400 each time). I associated the problem the first two times with an open window allowing rain into the door. Now the window is malfunctioning a third time. The motor works, although I seem to have the pinching problem Tom describes in his entry of April 18. I took the door apart and can see the cable moving back and forth through the looping plastic mechanism inside the door. The plastic gear seems to shift with the cable movement, but only spools and unspools an inch of cable. The window moves a few millimeters up and down and that's all. I'm not sure how to get full movement out of it but will try to pull it out from the plastic spool assembly.

Reply #19 Tom (24.192.12.75) - Thu Apr 30 14:20:00 2009

Hello Chris,

I tried to send you a photo to show you the problem and one way to fix it, but your address is not valid. Please send me a note to the address tagged here and I will forward the photo. I also suggest that after you have the photo, go talk to your dealer about the $800 you have spent with him and suggest that you are considering a discussion of a class action with your attorney. Dodge may be willing to repair your window and refund the earlier expenses since this appears to be an design defect in the car. I fixed mine myself, so have no loss to justify pursuing a class action, but it seems that a lot of people have spent money to repair this defective design, some more than once.

Good luck,

Tom

Reply #20 eric runyon (205.173.39.254) - Mon May 4 12:58:31 2009

I have the same problem on my 2002 town ans country.I discovered that when the window runs to the end of travel the mechanism "pulls" the worm gear on the armature to move. This causes excesive wear on the brushes. I tried to buy just the brushes but they only sell complete window mechanisms.I am looking for an aftermarket suppier of these brushes.

Reply #21 Tom (24.192.12.75) - Thu May 7 09:17:36 2009

I have had several requests for the photo. I have set up a photobucket album to access three photos of my 2004 Dodge Grand Caravan driver's door with the problem and my fix. To access the album, copy and paste the link below into your browser, remove the extra spaces and go to it.

http: // s627. photobucket. com/ albums/ tt357/ justlittleoleme/ Dodge_Van/

I have enclosed three photos to help you with the issue. One shows the panel with the color-coded retainers in their correct positions. The second one shows the inner door with the panel removed. The third one shows a close up of the motor, points to the cable loop that passes behind it, and shows my wooden block at the bottom of the metal motor housing. The block is approximately 1/8" thicker than the space between the door and the motor. To verify the problem, try to run the motor while pulling outward on the free hanging end of the motor (where the block was placed). If the system runs freely, then the binding is your only problem.

Reply #22 Tom (24.192.12.75) - Thu May 7 09:36:07 2009

Here is the link with one space before "com" and one after "just".

http://s627.photobucket. com/albums/tt357/just littleoleme/Dodge_Van/

Reply #23 Ray (24.208.30.3) - Sat May 9 12:49:09 2009

Thanks for the photo Tom, this will definately help.

Reply #24 George (67.225.30.87) - Mon May 11 19:41:23 2009

I was having the same trouble. I tried the block of wood trick and it sort of worked. The motor didn't sound very good. I took out the 2 screws that hold the electric motor on, and found that the brushes were not moving freely. I moved them back and forth a few times and that loosened some of the dust that seemed to be jamming it. I wiped the surface of the brushes and put it all back together. It worked perfectly (no block required). I think the block just moved the motor cover enough to make the brushes contact better.

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Reply #26 John Fecher (67.173.79.197) - Wed May 20 14:29:06 2009

I've seen several different reasons for the driver's side power window regulator. Checking around the internet, I first tried lubing the window track, but was not totally convinced that was the cause. Especially using the "up" direction the motor seemed to start then cut out as if a thermal overload switch was in place (i.e, an electrical problem).

Later, when I got the window disconnected from the regulator, I still had trouble, now up AND down, and with no load. Resigned to replacing the regulator, I took it out of the door. For grins and giggles I took the motor cover off (which leaves the motor rotor still in the gear box). When I looked at the brushes I could see all the brush travel had been used up (worn down)and no longer reached the motor rotor commutator. This is a common mode of failure for any brush type motor, but I wouldn't have expected this much wear ... I agree with the many who are disgusted with the durability of this part.

Now, I'm off to see if the dealer can get such parts (normally costing a few bucks at the motor repair shop or hardware store). I'm sure it's a custom, hard to get brush, but I'm off to see the wizard(s) nevertheless.

By the way, the brushes are installed in the motor gear box housing, not the motor itself. The only removable main motor parts are the rotor and the cover/magnets assy. 2 screws hold the cover down, and you must "Screw" the rotor in or out of the gear box ... it is a worm drive ... the screw gear is on the end of the motor rotor. release spring tension on the brushes to take the rotor out or put back in.

New, whole regulators are available on the interenet for as little as $80 and I expect $200-$300 OEM at a dealer.

My next hurdle is the brushes .. will let this forum know what I can find.

Reply #27 sergio (68.0.133.239) - Thu Jul 2 21:10:11 2009

hey i was wondering if anyone could help. im also having problems with my dodge grand caravan. the window fell in and now it wont come out, i took the door of to see what was wrong and the motor is actually working fine the problem is with the cables. im going to get them replace but in the meantime the window will not stay up, i was wondering if anyone knew a way to keep the window up until i get it fixed.

Reply #28 Wes Groleau (72.86.104.155) - Sat Aug 1 23:58:31 2009

Many of these sound like the problem with my 1996 Caravan.

However, in mine, it's not the motor, wires, brushes, etc.

One wire in the figure eight cable that the motor pulls on broke, and so the cable jams in the sheath.

All I need to do is thread a new cable. (Not an easy task, though.)

Reply #29 Ken louchart (71.206.241.223) - Sun Aug 2 15:34:32 2009

i need a diaphram how to put my window back on track for a 2002 dodge caravan

Reply #30 Joe F (70.17.60.113) - Fri Aug 14 21:06:26 2009

2003 grand caravan, same issues. Gonna try everything that was suggested previously. Has anyone found a supplier for the brushes?

Reply #31 ellen Yones (32.177.16.7) - Mon Aug 24 20:25:37 2009

I just purchased a 2000 Dodge Caravan and even though I checked everything out on my way home..I opened the window and now it won't go up...I was shocked at how many people have dealt with this...How does one go about finding out about putting a recall on these??

Reply #32 JOE (24.215.48.143) - Sat Aug 29 05:05:02 2009

IF YOUR KEY WON, T TURN IN THE IGNITION THEN WITH THE KEY IN TAP IT WITH YOUR HAND A FEW TIMES. THIS WILL WORK. GOOD LUCK.

Reply #33 William F. (174.99.3.13) - Mon Sep 7 23:53:44 2009

I just someof your comments and my window of a 1999 dodge Grand Caravan was stuck!! Employed the press button and slam door got the window to close. Thanks soo much!!!!

Reply #34 Ron (142.161.187.72) - Sun Sep 13 23:22:14 2009

I have a 2003 Grand Caravan with the same power window problem as everyone else. I took the door panel off and put a piece of wood behind the motor as suggested by Tom. To my amazement, the motor works! Thanks Tom.

Reply #35 Mike B (216.244.21.23) - Mon Sep 14 03:21:11 2009

I took off for a vacation and had to turn back; rain was pouring in the passenger side window. Apparently Dodge cut a lot of corners in this van; it's big and beautiful, but the windows shouldn't fail at 60kmi. The latches on the air cleaner housing shouldn't pop open either, and I definately shouldn't have to hold it together with a C-clamp, but there it is. Another few cents saved.

Is there a hand-crank retrofit available for this thing?

I'll try the slam and jam tomorrow, then I'm going to jam the window shut and use AC until I get back. Eventually, I might have to spring the extra bucks and get a Toyota Sienna.

Anyway, thanks for your good advice, even if the news is bad. The slam and jam might get me through my vacation anyway.

Mike

Reply #36 chris (24.250.45.12) - Sun Sep 20 19:18:58 2009

I have a 2002 Grand Caravan with passenger window not working unless i bang or slam door closed while holding down window switch. I also removed door panel & tried the pulling on motor trick as mentioned above & it worked but not that great & as mentioned by "George" above the block of wood or pulling on case only moves brushes slightly to get it to work - but unreliably. To fix this one (never removing the REGULATOR unit from door just loosen the 3 bolts only to allow motor case to slip off) I took motor case apart as JOHN FECHER mentioned above in clear detail - I went a step further as my brushes were worn to the point they were no longer touching the armature because the small wires that attach to the brushes themselves traveled over time as the brushes wore out & up against the plastic stops at the end of the channel. I simple & carefully cut the plastic away at the end of the channel with a hobby knife for each brush cleaned & installed armature -applied a little dielectric grease & now brushes have some more travel life left - i figure it will last a couple of years at least - any way my wife is happy the window works & fast as it did when new!

Reply #37 Stay@home_mom (98.222.250.198) - Wed Sep 23 23:08:45 2009

Tom, I need your help!!!

I have a 2000 Grand Villager by Chrysler. Today the passenger side of window did not go up. I checked the fuse box, cleaned up the main fuse box, but it still did not work. I will try some tricks Chris did, hold the switch button up and slam the door.... I hope it will move up for me.

Tom, or any one, if you could send me the pictures Tom posted, that will be really helpful. I am going to give it try. It chills me to think I have to spend $400. The dealer I go to always charges me more when they see me as a valnerable woman. Being ripped off several times.

Thanks in advance

jbmaike@yahoo.com

Reply #38 Stay@home_mom (98.222.250.198) - Thu Sep 24 07:26:11 2009

Report One

My husband slammed the door shut while I was holding the switch up. It worked. The window closed. We were so excited, knowing the motor is okay.

My second step is to follow the instruction Tom wrote. Wish I could have those pictures....

Thanks again for all the good suggestions!

jbmaike@yahoo.com

Reply #39 Richard Morton Scoville (66.51.250.232) - Fri Oct 2 00:12:21 2009

I like to have sex in my Grand Caravan.

Reply #40 Frank (66.51.254.142) - Tue Oct 6 14:58:23 2009

I had the same problem a week or so ago. The driver side window would not go down all of a sudden. The passenger side worked fine. I checked the fuses as I wondered if each window was on a separate fuse and found out that they were on the same one (I removed the fuse and the passenger side window did not work). I put the fuse back in and both windows worked as usual. This morning, I went to put the window down and it stuck approx 1/3 open when I let go of the switch. I stopped the van, took the fuse out and put it back in... the window works... I have no frigging idea why but all I know is that it now works. Maybe it's just my van but you may want to try this the next time your window stopps working.

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Reply #42 Mark (70.137.157.208) - Mon Nov 2 22:25:49 2009

1999 Plymouth Grand Voyager. 235, 000 miles! Drivers side power window was getting bad, now stuck down, slamming door does nothing. By the way, the key sometimes does not turn in ignition.

I got it back up, but it's a temporary fix.

I removed the panel and sound barrier plastic, exposing the motor. I unscrewed the 2 brass screws holding the little black motor cover to the gearbox, and slipped the white nylon tie strap just out of the way to get the motor case off and took the rotor out. I blew out the dust from the worn brushes and then with some fine steel wool gently cleaned the burn off the copper contacts on the rotor, then blew off any dust there. Screwing the rotor back into the gear box, I manually turned the rotor until the window was up about an inch. I then put the motor case back on, tightened the screws, and the motor worked enough to close the window. Actually the back brass screw didn't grap its nut, but the case felt secure enough. Now the motor worked well enough to close the window all the way. After re-assembling the panel on the door, I put some tape over the switch to remind me not to lower the window again until I replace the motor.

Reply #43 Mark (75.73.164.163) - Thu Nov 5 08:30:49 2009

Has anyone found brushes for the DENSO power window motors in the Chrysler mini vans? Someone, somewhere makes the DENSO motor and brushes, they should be replacable instead of spending a fortune on a whole new assembly which is otherwise operable. Mine is a 2002 and I too modified the brush holder so there would be more brush travel as the brushes were worn very short. The motor and assembly operate just fine, in my case it is simply 2 motor brushes that are too short. HELP!!!

My next step, if I cannot find brushes is to add a little spacer behind the brush to move it towards the motor armature. They are approx. 1/2 worn out. Thanks

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