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Power window on passenger side works intermittently

- Dodge-Grand Caravan
Forum Post
06/29/08 19:51
Tom Gillett

Power window on passenger side works intermittently

My 1999 Grand caravan passenger window only goes up and down occasionally. If we get it down it probably won't go up. I've removed the door panel but nothing looks bad. There are 2 wires going to the motor. Neither seems to be ground so I assume 1 is for UP and the other for DOWN with ground coming through the body somehow. I can't find anything connected to ground though. I also applied +12VDC to each line independently and couldn't get the motor to do anything. Neither the driver's door switch or the passengers make it work any better. How does this work, what is the most common problem here and what should I be checking? Also, what do the wires going to the window motor do?
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Archived Replies

This post has a total of 126 replies. The most recent 25 are shown below, you can view the complete archive here: Power window on passenger side works intermittently archive. Your feedback, comments, opinions and questions are welcome and encouraged.

This forum post has messages dated from 06/29/08 through 09/29/11, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it.

102
10/04/10 16:24
Mark

Adding to my earlier reply #38. I bought the MOTOR ONLY (not regulator assemble) for $40 on amazon and successfully installed it this past weekend. Free shipping, arrived in a week!

Notice that left and right motors are different part numbers!

(please remove the spaces I added in the web links)

Dorman OE Solutions 742-344 Chrysler/Dodge/Plymouth Front Driver Side Window Lift Motor. http:// www.amazon.com /gp/product/ B000E301X4/ ref=oss_product

I confirmed the part number at the Dorman website.

http://www. dormanproducts .com /application guideresults .aspx?y=1999&mk=PLYMOUTH &md=GRAND+ VOYAGER &e=V6+-+3.3L+( 201+CID)%3a+GAS %3a+FI%3a +N%3a+R&c=550 &cn=WINDOW +LIFT+MOTOR

It took about an hour and a half, not having done this before. Here are some suggestions, if I were to do it again. Put the window up all the way before you start, and use some strong tape around the border of the window to keep it from falling, while you are doing this. Take the key out of the ignition until you are ready to test.

Take off the door panel, after taking off the switch assembly. 4 screws, one is behind a little circle cover near the switches. One, the long one, is in the arm rest. The larger electrical connector comes off if you remove the red clip in it, don't lose it. You don't take the one screw out that is at the very top front corner of the door and screws toward the rear of the car, just the screws that screw toward the outside of the car door.

Once you have the door panel off and sound proofing membrane folded back out of the way, you can proceed. On the assembly where the 2 raise/lower cables go into the motor, there is a more or less round metal cover. you have to bend the 2 upper metal tabs slightly toward yourself on the round cover back slightly, with pliers, to take that cover off. On reassembly, carefully bend them back to hold the cover on, I used pliers and a tack hammer. Inside is a large white nylon pulley wheel with the cable wrapped around it several turns, in grooves. There is also another larger white nylon part which the cables enter into the winding wheel, it is visible at the bottom before you remove the cover. Try not to let the wires/cable come off the wheel, try to keep it all together maybe by wrapping masking tape around it all after you carefully slip it off the motor. It is a pain to figure out how to wind it back up, and which side faces out. The nylon wheel simply slips off.

The motor is held onto the door by 3 large torx bolts. The nuts are behind/inside the door, and if you have thick arms, it will be difficult for you to get your pliers in place to hold the nuts as you unscrew the torx bolts. These little nuts are actually round (not hex) and are embedded in a rubber grommets, about 3/4 inch thick, adding another annoyance. I tore one of mine, but it went back okay. On re-assembly, the grommet/nut can be put into the hole provided in the door - nut side goes inside the door, flat end toward you, not sticking out.

My pulley wheel unwound, so it took an extra 1/2 hour to figure out how to put it back together. Two cables are wound on the pulley, the one on the right is attached to the rear of the wheel (toward the outside of the car). The right hand cable comes down from the window, and loops around a pulley at the bottom of the door, before it goes through the tubing, into the 2nd nylon piece, then wind it all the way up on the wheel and put the wheel on the motor. The left hand cable, much shorter since the window is in the 'up' position, similarly goes through tubing, into the 2nd nylon fitting, and with a little pulling, can be snapped into position on the wheel. Good Luck! I am happy now that I have a working window.

My next problem is the right side rear quarter vent window motor. They cost over 80 dollars from Chrysler, very difficult to find anywhere else, time for a junk yard visit.

The minivan is still running very well, 252, 000+ miles!

103
10/09/10 20:40
Robert

Hello fellow grand caravan owners. I too had a problem with my 2002 dodge grand carvan, with the front right passenger power window failing, both going up and down..here's what i found out..i took off the inside door panel, removed the 2 screws, one in the arm rest, the other inside the door release, the bottom of the door panel had no screws to remove. I pryed off the panel for the power switch, unhooked the plug to the switch, and continued to carefully pry panel off starting on the lock side. once it was loose, i disengaged the rod from the door release, and also unplugged the power door lock switch also. I carefully started to 'peel' back the plastic covering covering the electric window motor. once that was out of my way, i took a motor repair mallet, (hammer made of hard styrene) you can hit the pot metal housing of the motor, without breaking it, or cracking it!I put the key in and turned the key towards me. I then reinstalled the power window switch, to its plug, and i started to hit the end of the motor very hard, while pushing 'up' on the switch.(window was down all the way). I hit it maybe 20 times before i heard the motor come 'alive'. i kept hitting it loosening up the carbon on the brushes, it started going up and i kept hitting the end of the motor, the window went all the way up. i then pushed the switch 'down' and kept hitting the motor while the window was lowered all the way. i kept repeating this procedure about 2 minutes. Now the window goes up and down with no pauses, or stopping. I'm NOT saying this is a cure-all, but it will work, as long as can loosen up the carbon on the brushes. It saved me 65.00 for a rebuilt motor. by the way folks when they rebuild a motor, they basically take the motor apart, use a cleaning spray to dissolve the carbon, and maybe change a few brushes, thats it.
104
10/17/10 17:41
Gary

Well in a fit of frustration and reading everything written about this string I decided to take my own look at it. I have just purchased a 1998 Dodge Grand Caravan Sport for my girlfriend. The passenger window was intermittently working then of course stopped in the down position here in Oregon. RAIN CITY! My first reaction to repair the problem was to buy a Honda or Toyota!

I slammed the door and sure enough the window finally went up. Well last night my girlfriend and I were playing pool and I told her if I lost not only would I lose my "Friendly Favors" but would have her window fixed. I lost! So... Looks like I was going to be out $350.00 bucks too. SO... I went out and took the door apart. I then removed the coil cover from the top of the motor and found something interesting. There are 2 small copper spring loaded contacts inside it. I unscrewed the large copper center coil and pulled it out. I took some steel wool and cleaned the bottom of the coil I removed and then also took the wool to the 2 small spring copper pieces still in the mechanism. I then took some alcohol and a tooth brush and finished cleaning the contacts and then blew it all out with a can of air. (I repair Copiers and Laser Printers by trade and that's how we keep spring/coil clutches working)

Put it all back together and waaa laaa!!! It works like NEW! Now I can see that one of the spring Contact points are slightly worn and am sure if needed could be ordered and replaced for MAYBE $6.00.

I am sorry I don't have any pictures.

I did not see anything about the window coils being bound. Just that the motor has dirty contacts.

Hope this helps! Sorry for all the extras in the story.

Gary

105
10/17/10 18:31
Geordie

Same problem with a 96 Grand Caravan. For me the most important question has been ignored. Is there a retrofit to hand crank available?
106
11/01/10 00:12
Jessica

I have a 97 dodge caravan, the passenger side window made a sound like it broke then the window went down and never came up. We took it apart and it looks fine. what the heck@
107
11/10/10 22:32
gees

Well it's been a year since I tried tom's solution (reply#44).

It didnt realy work. After 1 mounth the motor died.

I finally decided to fix it this week.I bought a new motor it came with window assembly.Got it from a local parts guy 100$.

I just replaced the motor and not the assembly it looked too complcated. I taped the window to the frame so it stays up and and does not move. Removed door panel and cut weather barrier to get access to motor. 3 bolts to remove assembly from motor and after 3 more bolts to remove motor from door. Very simple.

Hardest part was door panel.And make sur you tape window well the motor is what keeps the window up. The piece of wood doesnt work. Slaming or banging the door works until the motor really dies.Hope this helps someone.

108
11/13/10 12:32
Bridget

When I fart in my 2000 Dodge Grand Caravan Sport, it really stinks. Now my power windows will not roll down. It is really nasty going down road after some Taco Bell. I can't very well make the exit safely and drive while holding the door open for fresh air. Please help any assistance would be much appreciated because this sh!t stinks bad!!!
109
11/13/10 22:50
Bob H

I have a 99' Grand Caravan with the same passenger side problems and was just about to order a motor and regulator. I'm not sure where the fuse panel is though and would like to check that out first - I didn't see any responses to the questions about which fuse(s) were for the windows (I also have two back vent windows which stopped working over a year ago and would like to check their fuses too). Any input on the fuse questions would be greatly appreciated.
110
11/18/10 18:41
Tony

I took the motor out and the spool with the cables came totally undone how do i put this thing back together?????
111
12/08/10 23:06
Jared

HEY yall!!!!!

Well Tom you are the MAN and if yall still have trouble with your window read the reply #16 from tom helped most out!!!!!

Also horn not working? airbag light comming on? well there is a solution and that is a clockspring deal and it's a recal thing so it's free to fix!!!!

Peace out !!!!

112
12/11/10 17:57
Jared

Okay Actually did it and I have a 2000 dodge caravan sport.

So the window was sluggish but not very bad one day just stopped, so saw the stuff here the door slamming thing was not working thought that the block of wood wouldn't work (I had the door off and moved the motor a bit not much) thought it wasn't gonna work..... so instead of rambling point is is that even if the door slamming trick doesn't work the piece of wood will but you gotta use some force to get it working!!!! Thanks Tom!!!!!!!!

113
12/18/10 10:01
Dave T

The drivers side power windows have been very weak when going up. At times there is no the windows will not go up at all , but after a few minutes will slowly move up . I found best to gab to of window and pull to assist . The colder the temperature the weaker it gets .

Is this a symptom of the brush contacts being dirty , or should I prepare for the big cost of replacement?

Merry Christmas

Dave

114
01/24/11 15:58
Joseph Sobry

I ran into a slightly different problem with the power windows on a 2005 Dodge Caravan 3.3 litre V6. This is my son's vehicle he bought second hand.

Symptom: the window will not slide down all the way. It stops about half way down. The window will go up but somewhat painfully.This is the driver's side window but I think this does not matter for this particular case.

I took the door panel off not without breaking a couple of the plastic fasteners.

Yet another miss-application of plastic the most common problem with vehicles

I watched the operation of the window and the carrier or elevator goes down all the way but the window does not follow. I lubricated the channel at the hinge end of the door but the result was less than satisfactory.

I looked inside the door and saw a bracket lying at the bottom of the window housing close to the door handle side of the door . I did not know what the bracket was for. Then I noticed a mark on the bottom of the window pane and deduced that the bracket should somehow fit on the bottom of the window. Then I took a closer look and found another bracket on the bottom of the window housing close to the door hinge side.

I finally figured out that the two brackets mount on the window carriers and fit to the bottom of the window. The brackets have a single bolt that tighten the bracket to the bottom of the window. There is a protective rubber sleeve so the window will not get damaged.

The bracket itself just slides on to the left and right carriers.

After proper assembly and lubricating the elevator tracks the window worked like a charm.

It is beyond me how the brackets came off the carriers. I assume it was a previous maintenance job not properly finished but I really do not know.

115
01/29/11 13:44
Andrew R

This is a common problem. I have worked on glass for years. Normally the brackets will fall off due to the part just being weak and it is a wearible item. Normally your auto glass store will be able to get to the problem better than the dealer and can find the parts required at a more reasonable rate, plus their labour rate normally is a lot cheaper than the dealer. There is a web site that offers huge discounts on parts like these regulators.
116
02/02/11 13:12
Lori

Hello fellow Caravan Owners.

I have a 1999 Grand Sport Dodge Caravan and have had since 1999, (4 miles new off truck), and like everyone who has posted, the driver's window will not go up or down. This started back early December. What a pain. No drive thru's--especially the bank.

When the button is pushed to go down, there is some noise. like it wants to move. My van is parked in the garage. So, if anyone has the easiest, most economical way to fix this problem, aside from getting a new vehicle, which I would love right now, please let me know.

Dodge owner since 1992

117
03/19/11 19:45
William Haniszewski

i have had problems with my 1999 caravan windows.

the first one was my drivers side, the problem with that one was the cabling in the regulator assembly, it went haywire. it sounded like the motor was working but it also sounded like something getting wound too tight or something. after a bit of exploratory surgery i found the cables looking likr spaghetti.

that went to the dealer for repair.

Now it is the passenger side, the motor is going out but that isn't the main problem, the piece of plastic holding the window mount to the rail that allowes the window to slide up and down is broken. when i tried to raise the window up it got jammed and refused to move and i thought the motor finally went.

after more exploratory surgery i found the window was not alligned with the window channel in the door due to the broken clip.

118
04/05/11 16:04
Estelina

2004 dodge stratus pasenger side window won't go up no troble sliding down replace the motor and the switch and still doesn't work
119
05/14/11 19:58
Grady

Hi all,

So here is my problem, please help if you can. 2003 Caravan. Driver side window stopped working, luckily when up, so I tried it all, once the door panel was off I tapped on the motor and it kicked in and went down. But it wont go up, it is stuck in the down position. When I say stuck I mean that the motor or switch is stuck so that it automatically goes down without me touching the switch.

I replaced the motor because I thought that was it. So I figure I have 2 or more problems. The motor now works but as soon as I plug it into power it just goes down!

Any thoughts? I figure it is the switch maybe broken and the motor was pooched.

Help!

120
05/19/11 12:27
Brice

1.Get the door panel off, unbolt the motor and with motor in hand, 2 screws opens it up and out comes the guts, leaving the brush holders in plain site.

2. Simply spin the motor around and reinstall. The screw holes will not line up to screw back together but simply use zip strips to re secure. Be sure to double up on your zip strips because you should always have a safety. Make sure the strips are tight and test window to make sure it doesn't pop out when rolled up or down.

3. Please note that since the motor is reversed so is the function of the switch...so down is up and up is down.

Hope this helps...Keep your ride alive!

121
05/22/11 08:54
Eric

Hey all,

I checked a forum yesterday when my driver's window was stuck in the "up" position. It was an old forum with only a few threads posted, which ultimately didn't help me. For anyone with this problem, in which driver's window is stuck up or down, but all other windows work fine, CHECK SWITCH FIRST. What I found on the old forum that people suggested the motor/regulator was bad, because if the switch was bad, none of the windows would work. My suspicion was with the switch, but I took advice and bought the new assembly(about $90) and installed. Whaddya know! window still doesn't work. So I'm off to get a new switch. I'm sure there are alot of variables and what works for one may not work for another. But good luck all!

122
05/29/11 11:13
Windsor Ontario Canada
Thank author of this post/comment"Driver site power window not working - fixed in 30 min"

Thanks George. I did what you post and now is working. I used fine sand paper and cleaned the surface of the motor and moved brushes so they move free. Make sure you put the motor cover on and tide 2 screws before trying to open the window.

Thanks again

123
06/28/11 10:20
canada
Thank author of this post/comment"Noise in switch box"

This is the reply to #116.

My 2000 caravan had same problem as Lori on driver side window. The window can go up but not down. When down button pressed, there is some noise from switch box. It seems it about going down but there is a connection problem which generate sparks, and noise as well.

I took out switch box by removing two skews at panel and then three skew from back. The switch box is a PCB covered with a black cover. After the covers removed, there is a two stacked assembly, top layer is PCB, bottom layer is actual switches.

There are two buttons for single window control. When moving windows up, the up button is pressed; when moving windos down, the down button is pressed. Do not fooled by this. It is the CONBINATION of BOTH up button and down button make the window move up and down.

Both up and down switches has two positions, ON and OFF. ON position is when the button is pressed. OFF position is when the button is released. The OFF position is used for reverse direction to form a circuit loop of motor. It must be have good connections on contacts.

1. When moving windows down, the circuit loop is "down button ON position -> up button OFF position -> motor"

2. When moving windows up, the circuit loop is "down button OFF position -> up button ON position -> motor"

If you do not under above logic, please google image of 'motor reversing switch' to get an idea.

In this case the problem always comes from the contacts of OFF position is not good. It turns out that the little brass is of little deformation. Since I have problem to move window down, then then problem comes from OFF position of up button. After I bend the little brass of up button carefully, the problem fixed.

124
06/30/11 10:42
Newport News, VA
Thank author of this post/comment"Passenger window wouldn't go up"

I want to say thanks to Kurt J. in comment #3 for his suggestion to hold the button in the up position , without letting it go and slam the car door to get the window to go back up!!

i have a 2002 Dodge Grand Caravan and my passenger window only works intermittently as well, although if I don't let it go all the way down into the door well, with another person holding the button in the up position, i can grab the window and pull it up and that usually gets it to work. This one time today though, without thinking I let it go all the way down and of course it got stuck and would not come back up. So, after trying many times on and off for 30 minutes, I got online and found this website and immediately tried Kurt J.'s suggestion from comment #3 and it worked like a charm. Thanks again, i cannot afford to take it to the dealer and get my regulator replaced. i will just have to be vigilant and not use that window at all to avoid this problem again.

125
09/13/11 17:41
So. Cal
Thank author of this post/comment" Dodge Van Window Motor replacement brushes"

Has any one located replacement brushes for the Dodge Van window problems?..I have owned a 99 Grand Caravan since June 99..My second dodge van. I suspect the door window problem and maybe the simular rear vent window problem are are both caused by motor brush seating and wear. I wonder how many diferent motors they have used over the years..
126
09/29/11 17:14
York, PA
Thank author of this post/comment"Power window on passenger side does not work"

Comment #16 by Tom is a WINNER. My passenger side window would not go down. After removing the side panel and pulling the motor away from the door, the window went down on the first try. I wedged a piece of wood inside as Tom recommended and the window is working like new.

THANK YOU TOM !!!!!!!!!!!!!!

I am sending $400 worth of thank you to you.

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